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SPRINT accessibility policies
Please call our Information Desk or contact dianne.w@SPRINT-homecare.ca if you prefer to receive this document in an alternative format.
SPRINT strives at all times to provide its programs and services in a way that respects the dignity and independence of people with disabilities. We are also committed to giving people with disabilities the same opportunity to access our programs and services, and allowing them to benefit from the same services in the same place and in a similar way as other clients and prospective clients.
SPRINT will ensure that its policies, practices and procedures for the provision of its services are consistent with the principles outlined in the Accessibility Standards for Customer Service, Regulation 429/07 of the Accessibility for Ontarians with Disabilities Act, 2005, specifically:
- The services are provided in a manner that respects the dignity and independence of persons with disabilities
- The provision of services to persons with disabilities and others will be integrated unless an alternate measure is necessary, whether temporarily or on a permanent basis, to enable a person with a disability to obtain, use or benefit from the services
- Persons with disabilities will be given an opportunity equal to that given to others to obtain, use and benefit from the services complies with the Accessibility for Ontarians with Disabilities Act, 2005 and Regulation 429/07, “Accessibility Standards for Customer Service.”
Policy on service animals (pdf)
Policy on assistive devices (pdf)
Policy on communications (pdf)
Policy on support person